Questions?

Gamma butyrolactone, or GBL, is a colorless oily liquid that is both water soluble and hygroscopic.  The solvent has a very unique but weak odor and can be used as a reagent in various chemistry situations.  GBL is also an excellent solvent for use as a stain remover, an aroma compound for making soaps, as a CA glue remover, and as a paint stripper.

1.  Do you have any reviews?  How do I know you are ‘legit’?

This question comes up from time to time.  The simple answers are:

No, we do not play the “review” game.  90%+ of the reviews that are found online are fabricated.  Back in 2009-2010 a man from the Netherlands, named Jasper Rijnberg (AKA:Daniel Hogson) launched one of the largest frauds every committed against buyers of GBL.  He created several FAKE review sites and once he was on the top of the search engines he used those sites to promote his retail outlets and to post false negative reviews about his competition.  He also convinced a large number of people that Chinese GBL was inferior or even dangerous as compared to “German BASF GBL.”  All of this is simply fabricated and untrue.

You will know that we are ‘legit’ by dong business with us.  See, unlike Mr. Jasper Rijnberg, we are still in business, and we remain in business by following some very simple rules: be honest, be truthful, provide the highest quality possible, provide the best customer support in the industry.  We have also learned that our business prospers when we do business with people that trust us.  If you can make that leap of faith and put your trust in GBL Wood Finish, please place your order.  However, if you are the kind of person who is worried abot being ripped off or losing your money, please find another vendor.  We do not need to do business with negative people.

 

2.  I don’t want to send money through Western Union.  Can I use PayPal or a Credit Card? 

You have probably heard that is only take one bad apple to spoil the whole barrel.  That is exactly what happened with PayPal payments.  We took them, at one time, and people who refused to take personal responsibility filed fraudulent refund reports and that caused us to discontinue accepting PayPal payments.  The good news is that Western Union takes credit, debit, and bank transfers.  Simply visit them at www.westernunion.com.

 

3.  How long will it take to get my order?

Normally, orders are received in 8 business days from the receipt of funds.  This time can be extended if you place your order on a weekend or during a holiday.

 

4.  Will I get a tracking number?

Yes, you will.  This is 2015 and all orders come with tracking.

 

5.  What shipping company do you use?

We use all the major companies like FedEx, TNT, EMS, and DHL.  The company we use is determined by the quantity that you order.

 

6.  Do you guarantee delivery?

For those of you who are unfamiliar with international shipping, please read the document Importing into the USA.  We are responsible for your order leaving China and arriving at your port of entry.  At that point, the responsibility falls on you to comply with all legal requirements and to provide the necessary paperwork to secure Customs clearance.  When you order from us, we assume that you are legally authorized to receive this solvent in your location.  If you need assistance with Customs clearance and protocol, please locate and employ a reputable Clearance Agent.

 

7.  You say that your product is 99.9% pure.  Why is it not 99.99% pure and what is the other 1%?

The less-than-100% is water.  Plain and simply. water.  There is effectively no difference between 99.9% and 99.99%.  In 1 liter, .01% would represent 1 ml, or 15th of a teaspoon.  Hardly enough to cause concern.

 

8.  Is your GBL Wood Finish safe to use?

Our product is absolutely safe to use for the purposes mentioned on this website.  These include, but are not limited to, wood stripping, paint removal, metal cleaning, removing grime and brake dust from car wheels, and a wide range of commercial and industrial uses.  Our product is NOT SAFE for human consumption or ingestion.  If you plan to use this product in any manner that is either illegal or will cause ingestion by humans, DO NOT order from us.  We flatly refuse to do business with anyone except those who plan, and agree, to use our product as a wood stripper and cleaning agent.

 

Hopefully this has answered your questions concerning our GBL Wood Finish.  If you have any other questions, please do not hesitate to contact us.